Master Agents For The World’s Best Telecommunication Networks
PSI Network, Inc. is a full service, boutique Master Agency. Located in south Orange County California PSI stands apart from its competition in its history, tradition, focus, service and experience.
We believe in simplifying the technology buying experience. We believe every business decision is made based upon making or saving money. By focusing on price, precise implementation, ongoing support and relentless follow up we improve the customer experience without increasing cost. We love to help people because solving their issues never gets old.
PSI provides these services at zero charge to you! We’ll never send you an invoice. We receive our compensation from your chosen carrier(s)-so we only get paid when you pay your phone bill! It’s in PSI’s best interest to see that you’re getting the best service possible month after month, year after year.
History
PSI Network, Inc. was founded by Steve Olsen in 1993 after having served as vice president of sales and vice president of operations for Orange County-based Worldtel Communications.
At that time PSI had only three products: long distance, toll free (800) service and calling cards. As the first agency for UniDial Communications, PSI was UniDial’s largest master agency for eight years. PSI grew to over 20,000 customers with 350 reps in 38 states.
After 9/11 Steve recognized that two things had changed forever. The deregulation and ability to sell local dial tone and the increased difficulty in air travel. Since PSI resided in the second largest market in the country, Southern California, the focus shifted to business development in and around that area of the country.
PSI then sought out distribution in the PBX vendor market where both local dial tone and long distance network cost savings could support the purchase of a phone system. More network carriers were added to PSI’s portfolio which now totals over 30.
In the mid 1990’s the internet’s use in business along with other network data products rounded out PSI’s offering of business network services. Since the economy was in a growth mode, demand for business expansion was supported by PSI’s suite of voice and data products and what was to become its most unique characteristic, its back room.
Since PBX vendors were the primary source of sales leads, this necessitated a robust support infrastructure on PSI’s part. Today, the quoting, engineering, sales support, project management and ongoing support of customers is PSI’s most recognizable differentiator.
When the economy entered a downturn in 2006, PSI faced a very common request from new potential customers: Provide exactly what the customer had for less or provide more than the customer had without raising the price. In 50% of the cases since 2006 PSI has been able to expand services for customer while reducing the price.
In 2012 a new chapter opened for PSI enabling it to provide a variety of new cost cutting business services. This includes LED lighting, bulk buying contracts for office supplies, business insurance, waste management, shipping, printing, etc.
The introduction of the cloud was also vigorously embraced by PSI. Cloud PBX and data services are now a huge part of PSI’s business service products.
In all products, PSI’s back room continues to assure accurate pricing, engineering, implementation and account management for its expanded portfolio of business services.
Meet the PSI Team
Some of Our Stats in Numbers
Client Testimonials
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A year ago, I was looking for way to provide data services to my clients. I was looking for a vendor, I ended up finding a partner. PSI has been an exceptional partner for Take Ctrl, and I continue to be impressed with the breadth of services and industry knowledge that you provide to my clients.
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As a start up interconnect, I need to be out in the field to keep this ship afloat. I learned very quickly how valuable the staff at PSI is to my business. They handle all of my back office work load and facilitate customer contact with regards to any repair issues that may come up. I hold them personally responsible for part of the reason I was able to attend the presidents club trip to Hawaii this year.
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PSI works with our sales engineers and technicians to make sure we are providing our clients the best voice, data and video network connections at the lowest possible cost. They do a fantastic job supporting us.
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I want to commend Jenny and the rest of your staff. They were really great at coordinating the install, and alleviating the grief that is usually associated with it. You told me that you would take care of all of the details and your staff kept your word. I will not hesitate to recommend your service to others.
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The people at PSI do a fantastic job! From quoting the customer and getting them on board to the back office support when issues come up, they are always ready to assist!
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You always gave us amazing customer service and it was greatly appreciated.