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Dani has been with PSI since late 2012, she is PSI’s billing resolution specialist. She gracefully handles one of the most frustrated and hated parts of the industry, billing questions and disputes. Prior to working at PSI she spent 8 years working at Best Buy in customer service, and as the Operations manager. In her spare time she loves to spend time with my husband and their little boy, going to the beach, hiking, or just hanging out at home watching Dodgers games. She is an avid baseball lover and huge Dodgers fan, I have a passion for animals, and she loves to eat anything her husband cooks.

Over 15 years of professional experience in telecom industry, handling responsibilities in different areas: Operations, Sales Administration, Sales Support, Process Development, Project Management, Order Management, Billing among others. She loves spending time with my family and sports. She is a big supporter of staying healthy and busy and keeping a positive attitude even through challenging situations.

Blake came on board with PSI in January of 2010 and began his telecommunications career working in the provisioning department at PSI assisting customers voice and data installations. With a little experience, Blake moved into customer support working to resolve PSI’s customer trouble tickets. From customer care, Blake then moved into Pre-Sales and Agent Support. Here, Blake learned how to develop cost savings solutions and identify which opportunities would be best served by the best carrier for the customer. Cost analysis and bill review are tools that Blake continues to utilize and develop in his most current role at PSI as Account Manager. Blake is now engaged in working to support the customer base of PSI (moves, additions, changes, renewals, account and cost auditing).

Outside of the office, Blake enjoys fitness, health, cooking, art, film, and reading. Blake has been playing guitar for the last 28 years, and greatly enjoys writing and listening to nearly every kind of music.

He is supported by his loving wife and sons, Dani, Miles and Cohen.

Cindy Sue joined PSI in early 2012, she specializes in processing new orders. She is a detail oriented Project Management Professional who strives for excellence and brings over 30 years of experience to us in the area of Telecommunications. She has a long history of programming and installing Nortel & Avaya phone systems and is now our resident certified on Star2Star provisioner.

When not at work, you will find her either volunteering or cheering.  She very involved at her church and volunteers for a number of ministries and activities throughout the week and on weekends.  She loves to spend time with her family, which is not easy these days as all her kids are adults now.  Cindy has two sons, one with a girlfriend that has been a big part of her family for a very long time.  Our Family Christmas gift is season tickets for the 5 of us for the LA Galaxy; our local MLS Soccer team.  They attend all of the home games (including tailgating prior to the games) and they get together to watch most away games as well.

Derrick Martine has been in telecommunication/Technology sales since 1996 working for a number of  CLEC’s performing in direct sales and consulting capacities.  Derrick is also a licensed Insurance Broker with wide reaching business acumen.  Derrick’s extensive network of business professions throughout the United States and abroad have consistently help him deliver a broad spectrum of business solutions for his clients and prospects alike.  Derrick is known for delivering multiple layered solutions to clients looking for a business partner with a solution rather than a salesperson with a quota to meet.

Derrick is a resident of San Diego, CA where he a loving Father and Husband.  He enjoys the outdoor life and doing just about any task that will help keep him physically and mentally fit.

Kathy joined PSI in 2011. She is a detail oriented Customer Service and Project Management Professional who strives for excellence.   She has over twenty years of experience in Telecommunications as an Installation Supervisor and System Design Specialist for business PBX phone systems.  She is committed to her Customers’ (external and internal) complete satisfaction.  At PSI Network, Kathy acts as a liaison between customers, carriers and vendors for trouble ticket resolution, escalations, MACD support and Major Account Project Management.  She is married 10 years, has four children and four grandchildren.  For relaxation she enjoys walking, biking, gardening and RV traveling with family and friends.

Roshelle “Ro” has been with PSI Network since 1994, she was the first of two employees of PSI Network;   and she has performed various roles within the company throughout the years. Ro is an Executive Assistant to Steve Olsen President of PSI Network, and to Tom Sprinkle Vice President of Sales.

Ro also heads up the Pre-sales department with her sister Velvet by her side as her assistant. Ro acts as an internal liaison for our sales & sub agent teams and our various carrier providers. Ro’s pre-sales team will work to provide you with different carrier options, solutions as well as network cost analysis and carrier contracts. She is also in charge of new order implementation within our internal RPM database for Provisioning tracking and installations.

Ro is also PSI’s Executive Event Coordinator, as she has coordinated PSI’s Presidents club trip to Hawaii since 2004, as well as several other Holiday & Birthday gatherings.

Ro is from a Hawaiian decent; she was born in 1971 and raised in a small town off the coast of So. Cal. called San Clemente, which is best known for the awesome surf and best climate in the county. Although no longer much of a surfer, she still love swimming in the ocean, boogie boarding and body surfing with my daughter Nikohl. Together they love visiting Hawaii as it gives her an opportunity to learn and teach her daughter about our roots and family heritage.

Rob oversees the Project Management Department toward all new customer and MACD service accounts, from order inception through to service activation and beyond. This includes our very unique Service Help Desk, which assists each of our customers on a myriad of service related solutions. His background of over 15 years serving as an IT or Telephony Services Director helps to bring each order to fulfillment by understanding each aspect of your Project. He and his group of telecom experts will work with you, also acting as a coordination liaison with telecommunications Carriers and Vendors throughout the scheduling of each Project installation milestone. This is a vital process in ensuring overall success toward a smooth installation or transition of telephony/Internet services. Rob is also an avid writer, & musician. You can find him on Amazon.com and other bookseller sites. Did we also mention that he’s a fair weather Harley rider!

Tom Sprinkle joined PSI in early 2012 as VP of Sales. Tom has over 20 years in the telecommunications industry beginning in 1993 with AT&T. Over the last 10 years he has developed indirect sales channels for AT&T and two other CLECs. After supporting PSI as a Channel Manager for 7 years a strong friendship emerged with PSI owner and staff. Though it took several years to convince him, Tom finally made the jump from the corporation side of telecommunication sales to the Master Agency side of the business. Over the last decade his strength has been in wide area networking, in the last 5 years Tom has developed a speciality in SIP and Hosted telephony.

Born in Maine Tom moved to the island of Sicily at 6 months old, once his family returned to the US he was  raised moving up and down the east coast as his father was a Naval Aviator and Intelligence officer. Most of his family is still in NC and FL, but he came to Southern California in 1999 to marry his wife Judy, they have 4 girls and 2 granddaughters. His favorite things to do are work in his yard, play volleyball on the beach with his youngest daughter, walk Molly his golden retriever and date-nights with his wife. Tom and his wife are very involved and dedicated to growing and strengthening marriages through a ministry  called The Marriage Resource.

Matt Boyer has been with PSI since June of 2007 after working as a financial analyst for Washington Mutual Bank and Professional Community Management. Matt proudly grew up in the small town of Coalville, Utah with his parents, sister, a number of family critters, and seemingly dozens of cousins.   His graduating class was only 45 so being involved was the norm.  Matt played football, basketball, baseball, a little track, and was Sterling Scholar in music as a trumpet player.

He served a full time, two-year mission for his church in Arizona and later received a finance degree from Brigham Young University and an MBA from the University of Phoenix.   After marrying the girl of his dreams, he and Emily moved to sunny California where they are currently raising four wonderful children in Aliso Viejo.  His hobbies include drinking freshly squeezed vegetable juice, singing in the church choir (bass in the morning—tenor at night), working on his six pack (still hidden), enjoying weekly dates with his wife, and wrestling with the kids on the floor.